SHIPPING & DELIVERY POLICY

Last updated March 28, 2023



Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Shipping Method

Shipping Fee


Standard
3-5 Business Days (USA)

6.97

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: Frequency depends on customer choice (most common is every month)

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • Canada
  • Mexico
  • United States
Free shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Kratom is illegal to buy, sell, possess or use: Alabama Arkansas Indiana Rhode Island Vermont Wisconsin Kratom is legal, but may be regulated: Alaska Arizona – KCPA passed California – Outside San Diego, which banned it, kratom is legal in California Colorado – Outside Denver, where it’s considered illegal for human consumption, kratom is legal in Colorado Connecticut Delaware Florida – Aside from being banned in Sarasota Country, kratom is legal in Florida Georgia – KCPA passed Hawaii Idaho Illinois – Outside the city of Jerseyville, kratom is legal in Illinois for those over the age of 18 Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi – Outside Union County, which has banned the substance, kratom is legal to use in Mississippi Missouri Montana Nebraska Nevada – KCPA passed New Hampshire – Kratom is legal for those over the age of 18 New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania South Carolina South Dakota Tennessee – Kratom is legal for those over the age of 21 Texas Utah – KCPA passed Virginia Washington West Virginia Wyoming Is Kratom Legal in Other Countries? Outside of the United States, kratom laws also vary. In the following countries, kratom is illegal: Australia Denmark Finland Israel Japan Latvia Lithuania Myanmar Malaysia New Zealand (unless the person has a prescription from a doctor) Poland Romania Russia Singapore South Korea Sweden Thailand Vietnam

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://kratusperformance.com/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: admin@kratusperformance.com